Legal, privacy and cookies

Privacy Policy

1. Who we are

Catapalt is a compliance support business for investment and asset management firms.

For the purposes of this privacy policy, “Catapalt”, “we”, “us” and “our” refer to Catapalt and the people responsible for operating this website and responding to enquiries.

2. What personal information we collect

We may collect and use personal information when you:

• contact us through the website;
• email us directly;
• request information about our services;
• speak with us about a possible engagement;
• work with us as a client, supplier or professional contact.

This may include:

• your name;
• your business contact details;
• your job title and organisation;
• the content of your enquiry or message;
• information you choose to provide about your business or compliance requirements;
• basic technical information generated when you use our website.

We do not intentionally collect sensitive personal information through this website. Please do not send confidential, regulated or sensitive information through a general website enquiry unless we have agreed appropriate arrangements with you.

3. How we use personal information

We use personal information to:

• respond to enquiries;
• communicate with prospective clients, clients and professional contacts;
• assess whether our services may be relevant;
• manage client and supplier relationships;
• keep appropriate business records;
• operate and maintain this website;
• comply with legal, regulatory or professional obligations.

4. Our lawful basis for using personal information

Depending on the context, we may rely on one or more lawful bases under data protection law, including:

• legitimate interests, where we use business contact details to respond to enquiries, manage professional relationships and operate our business;
• contract, where processing is necessary to take steps before entering into a contract or to perform a contract with you or your organisation;
• legal obligation, where we need to keep records or comply with applicable legal or regulatory requirements;
• consent, where we specifically ask for your consent for a particular use.

5. Who we share personal information with

We may share personal information with:

• people within Catapalt who need it for business purposes;
• professional advisers;
• IT, hosting, email, website and business support providers;
• regulators, public authorities or other third parties where required by law.

We do not sell personal information.

6. How long we keep personal information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

For example, we may keep enquiry records for a reasonable period so that we can manage follow-up, maintain business records and respond to future questions. Client-related records may be kept for longer where needed for contractual, legal, regulatory, insurance or professional reasons.

7. International transfers

Some of the technology providers we use may process information outside the United Kingdom or European Economic Area. Where this happens, we take appropriate steps to ensure that personal information is protected in line with applicable data protection requirements.

8. Your rights

Depending on the circumstances, you may have rights to:

• access your personal information;
• correct inaccurate personal information;
• request deletion of your personal information;
• object to certain processing;
• restrict certain processing;
• request transfer of your personal information;
• withdraw consent, where we rely on consent.

To exercise your rights, contact us using the details above.

You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how your personal information has been handled.

9. Changes to this privacy policy

We may update this privacy policy from time to time. The latest version will be published on this page.

Cookie policy

1. What cookies are

Cookies are small text files placed on your device when you visit a website. Similar technologies may also be used to store or access information on your device.

2. How Catapalt uses cookies

At present, Catapalt does not use analytics cookies, advertising cookies, tracking pixels or similar marketing technologies on this website.

The website may use cookies or similar technologies that are strictly necessary for the site to function properly, for example to support security, page loading, basic WordPress functionality or user session management.

The ICO’s guidance distinguishes strictly necessary technologies from those that are helpful or convenient but not essential; non-essential cookies and similar technologies usually require consent.

3. Strictly necessary cookies

Strictly necessary cookies are used only where required to provide the website or a service you have requested.

These cookies do not require consent, but we still explain their use in this policy.

4. Analytics and marketing cookies

We do not currently use analytics or marketing cookies.

If we introduce analytics, tracking, embedded third-party tools, advertising pixels or similar technologies in future, we will update this policy and, where required, ask for consent before using non-essential cookies or similar technologies.

5. Managing cookies

You can usually control cookies through your browser settings. Blocking some cookies may affect how parts of the website work.

6. Changes to this cookie policy

We may update this cookie policy if the website changes or if we introduce new tools or services that use cookies or similar technologies.

Terms of use

1. About this website

This website is operated by Catapalt.

By using this website, you agree to these terms of use.

2. Website content

The content on this website is provided for general information only. It is not legal, regulatory, compliance, investment, tax, accounting or financial advice.

You should not rely on website content as a substitute for advice tailored to your specific circumstances.

3. No client relationship

Use of this website, or contacting us through it, does not create a client relationship with Catapalt.

A client relationship is only formed when we have agreed written engagement terms.

4. Accuracy and availability

We aim to keep the information on this website accurate and up to date, but we do not guarantee that the website or its content will always be complete, current, uninterrupted or error-free.

We may update, suspend or withdraw any part of the website at any time.

5. Third-party links

This website may include links to third-party websites or services. We are not responsible for the content, availability or privacy practices of third-party websites.

6. Intellectual property

The content, design, branding, text, graphics and other materials on this website belong to Catapalt or are used with permission.

You may view and print pages from this website for your own internal business use. You must not copy, reproduce, modify, distribute or use website content for commercial purposes without our permission.

7. Liability

Nothing in these terms limits liability where it would be unlawful to do so.

To the fullest extent permitted by law, Catapalt is not responsible for loss or damage arising from use of, or reliance on, this website or its content.

8. Governing law

These terms are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction over any dispute relating to this website.